Troubleshooting table

The following list will help you to solve minor problems yourself. Select the relevant problem description and check and perform the steps listed under Solution in sequence until the problem is solved.

Problem

Solution

The mega macs S 20 crashes or does not function.

  • Switch of and on the display medium (laptop/tablet).
  • Restart mega macs S 20.
  • Perform a software update.

Communication to vehicle cannot be established.

  • Select the correct vehicle by engine code.
  • Strictly follow the notes in the window with infos and instructions.
  • Check if there is sufficient voltage supply (>12 V) through the OBD plug which is connected to vehicle.

The SDI diagnostic interface is not indicated in the web browser.

Verify that the Wi-Fi settings in the display medium (tablet/laptop) are correct.

The connection between the display unit and the mega macs S 20 has been interrupted.

  • The display unit is connected to another Wi-Fi network. Please check your Wi-Fi settings.
  • The mega macs S 20 has not been used for some time. The SDI needs to be loaded again with the button in the display unit.